Recently, clients from South Africa visited HQD headquarters and factories for in-depth communication. They first experienced a comfortable office environment on each floor of headquarters, accompanied by detailed introductions on the company‘s development, market, structure, and personnel from our receptionist. Active interaction during the visit allowed them to understand HQD‘s workflows and unique and innovative thinking.
We led them to the second floor—an R&D laboratory area or an innovation zone that has witnessed myriad unremitting processes of how designers make an idea a reality. Here, they looked through our ongoing projects and innovative technologies. Then, we entered a laboratory with an R&D engineer, where the high-standard environment and advanced experimental equipment drew their praise and interest. Our engineer introduced this professional equipment and conducted operational demonstrations to show what advantages these top-notch facilities bring us.
Besides, we also arranged a meeting. Mr. Hou, the CEO of HQD, and relevant executives warmly welcomed them in a multimedia conference room. During this meeting, they better learned about HQD‘s development strategy, marketing strategy, customer service, and product design. Meanwhile, HQD‘s consistent commitment to excellent quality, unique design, and powerful R&D capabilities also received their sincere praise.
Many excellent ideas and suggestions from the visiting partners were taken down by our receptionist to better meet the expectations and needs of more users in the future. What‘s more, timely breaks and refreshments during the friendly communication created a comfortable and pleasant atmosphere throughout the tour. Absolutely, HQD sincerely welcomes every customer‘s visit and is dedicated to providing excellent customer and product services for them. We are also looking forward to mutual development with more and more partners!
The final destination was HQD production bases. The receptionist not only gave detailed information about the factories‘ scale, personnel, facilities, and output but also fully showed their automated workshops, advanced production equipment, production processes, and high-standard working environment.
HQD factories strictly maintain clean and orderly production conditions to keep each workshop safer and more efficient. Everyone in a protective suit entered production areas and visited the assembly, quality inspection, and packaging lines, closely observing various components and production equipment. The bright environment, strict production requirements, and well-designed automation impressed them and garnered outspoken recognition. Walking around these running workshops, they witnessed the efficient performance of each process.
In addition, these visitors also personally experienced various product series to feel their quality and performance and marveled at HQD‘s rigorous quality management system and excellent production capabilities. That‘s all because HQD attaches great importance to quality control and process improvement to ensure the stable and consistent performance of every product. We have a sound operation organization pattern (quality workforce, efficient workflows, professional equipment, and excellent suppliers), from design, R&D, and production to sales, to achieve independent development and marketing. Most importantly, is that all production processes are controlled by experienced HQD engineers. Every product can be adjusted to align with different standards in countries while guaranteeing unified quality. HQD‘s excellent product quality, time-tested, has become one of the critical reasons why increasing customers support and love the brand.
Throughout the tour, they experienced HQD‘s efficient production processes, excellent product quality, and professional customer service. Our increasing progress, strength, and potential will create more opportunities for close cooperation in the future.